Cookie Policy

1. What is a cookie?

A cookie is a small text file placed on your computer, mobile phone, or other device when you visit a website. Cookies help the site recognize your device on future visits, remember certain preferences, and make browsing smoother.

2. Why we use cookies

Improve site performance:

Cookies help us understand how the site is used (such as pages visited, time spent, and navigation paths) so we can improve structure, loading speed, and the overall experience.

Personalize your experience:

Cookies can remember your preferences (for example, language or certain browsing options) and provide a more tailored experience when you return.

Analyze user behavior:

We may use aggregated analytics data to identify which content is most useful, spot areas for improvement, and optimize our services.

Security and convenience:

Cookies can help secure certain features (such as session handling and fraud prevention) and simplify your journey (for example, by reducing the need to re-enter certain information).

3. Types of cookies

Session cookies:

These are active only during your visit and are deleted when you close your browser. They help maintain your session and keep items in your cart while you browse.

Persistent cookies:

These remain on your device for a set period of time (or until you delete them) and allow the site to remember preferences over the longer term.

First-party cookies:

Set directly by our site, these cookies are generally required for core functionality and features we provide.

Third-party cookies:

Some third-party services (for example, analytics or advertising tools) may place cookies. These cookies are managed by those third parties and are subject to their own policies.

4. How to control cookies

Manage your browser settings:

You can configure your browser to accept, refuse, or delete all or some cookies. The steps vary by browser (Chrome, Safari, Firefox, Edge, etc.).

Delete existing cookies:

You can delete cookies already stored on your device using your browser settings. Please note that disabling or deleting certain cookies may affect site functionality (for example, cart, login, or saved preferences).

5. Updates to this Cookie Policy

We may update this Cookie Policy to reflect legal, technical, or operational changes. Any updates will be posted on this page. We encourage you to review this policy periodically.

6. Contact

Address: 2000 Faulkland Rd, Wilmington, Delaware 19805-0000, United States

Customer Service Phone: +1 305-463-7281

Email: info@neatstead.com

Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (ET)