California Privacy Notice

Last updated: 2026/1/30

Introduction This California Privacy Notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information We Collect We collect the following categories of personal information:

  • Identifiers: Name, email address, mailing address, phone number, IP address
  • Commercial Information: Purchase history, shopping behavior, product preferences
  • Internet Activity: Browsing history on our website, interactions with our site
  • Geolocation Data: General location based on IP address
  • Inferences: Preferences and characteristics derived from your activity

Sources of Personal Information We collect personal information directly from you (when you make purchases, create an account, or contact us) and automatically through your use of our website (via cookies and analytics tools).

Purposes for Collection and Use We use personal information to:

  • Fulfill orders and provide customer service
  • Process payments and prevent fraud
  • Communicate about orders and respond to inquiries
  • Improve our website and services
  • Conduct marketing activities (with your consent)
  • Comply with legal obligations

Sharing of Personal Information We share personal information with:

  • Service providers (payment processors, shipping carriers, website hosting)
  • Analytics providers
  • Law enforcement when required by law

We do not sell personal information in the traditional sense. However, certain data sharing for advertising purposes may be considered a "sale" or "sharing" under California law.

Your California Privacy Rights California residents have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information
  • Non-discrimination for exercising your rights

How to Exercise Your Rights To exercise your California privacy rights, contact us:

  • Email: info@neatstead.com
  • Phone: +1 305-463-7281
  • Mail: Neatstead, 2000 Faulkland Rd, Wilmington, DE 19805-0000, United States

We will verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf by providing written authorization.

Response Timeframe We will respond to verified requests within 45 days. If additional time is needed, we will notify you and may extend the response period by an additional 45 days.

Data Retention We retain personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy, comply with legal obligations, and resolve disputes.

Sensitive Personal Information We do not collect or process sensitive personal information as defined by the CPRA.

Contact Us For questions about this California Privacy Notice or to exercise your rights:

Neatstead 2000 Faulkland Rd, Wilmington, DE 19805-0000, United States Phone: +1 305-463-7281 Email: info@neatstead.com Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)